Privacy Policy

Who we are

This website is operated under the Bind Catering brand. References to “Bind Catering,” “we,” “us,” and “our” in this notice refer to the catering service presented on this website.

Our contact address is House # 04, Road # 3/A, Sector #15/E, Uttara, Dhaka-1230, Bangladesh.

Information we may handle

When you contact us by phone or email, we may receive the information you choose to provide, including your name, contact details, event requirements, guest count, preferred date, venue information, dietary requirements, and message history.

The booking form displays fields for name, phone number, email address, event date, event type, guest count, and additional notes. In the current website build, those entries remain in your browser and are not transmitted or stored by Bind Catering.

When the website is placed on a hosting service, that provider may automatically process limited technical information such as IP address, browser type, requested page, referral URL, and access time for security, delivery, and operational logging.

How we use information

Information received directly through phone or email may be used to:

• respond to catering enquiries and prepare event proposals;
• plan menus, staffing, delivery, service, and dietary arrangements;
• confirm bookings, communicate changes, and provide client support;
• maintain appropriate business, financial, safety, and legal records; and
• protect the website, our clients, and our services from misuse.

Google services and disclosures

The website currently requests typefaces from Google Fonts. When your browser retrieves those files, it connects to Google’s font servers and necessarily sends technical request information such as your IP address and browser headers. Google handles that information under its own Privacy Policy ↗.

We do not currently use Google Analytics, Google Ads, AdSense, remarketing, or Google advertising cookies. If any Google analytics or advertising service is introduced, we will first update this page to identify the service and its data use. Where required, we will also implement an appropriate consent mechanism before non-essential tags or storage activate.

Google requires websites using covered advertising or measurement products to provide clear disclosures, identify parties receiving personal data, obtain valid consent where required, retain consent records, and provide an accessible way to withdraw consent. See Google’s EU User Consent Policy ↗ and Analytics Privacy Disclosures Policy ↗.

Cookies and similar technologies

The current website code does not set analytics, advertising, or preference cookies and does not use browser local storage. Your hosting provider may use strictly necessary security or delivery technologies as part of operating the published site; its practices should be reviewed when hosting is selected.

If non-essential cookies or similar technologies are added later, we will provide clear information and consent controls where required before those technologies are used.

When information may be shared

We do not sell personal information. Information may be shared only where reasonably necessary with service providers supporting an event or our business operations, such as venue teams, delivery personnel, payment providers, email or hosting providers, professional advisers, or authorities where disclosure is legally required.

Service providers should receive only the information needed for their role and should handle it under appropriate confidentiality and security obligations.

How long information is kept

Information received through direct enquiries is retained only for as long as reasonably needed to respond, plan and deliver the event, maintain required business records, resolve disputes, and meet applicable legal obligations. Retention periods may vary according to the nature of the enquiry and the resulting service.

Security

We use reasonable organisational and technical safeguards appropriate to the information we handle. No internet transmission or storage method is completely secure, so absolute security cannot be guaranteed. Please avoid including unnecessary sensitive information in free-text messages.

Your privacy choices

You may ask us to confirm whether we hold information about you, request access or correction, object to or restrict certain uses, withdraw consent where processing relies on consent, or request deletion where retention is not required. Available rights depend on the law that applies to your circumstances.

You may also control third-party cookies through your browser settings. If Google services are introduced later, any consent preference mechanism will explain how to review or withdraw your choices.

Children’s privacy

This website and our booking services are intended for adults arranging catering services. We do not knowingly request personal information directly from children through the website.

Changes to this policy

We may revise this notice when our website, service providers, data practices, or legal obligations change. The effective and review dates at the top of this page will be updated when material changes are published.

Privacy questions or requests